With changes in the economy, higher prices all around, consumers may have more trouble paying their bills. How do different generations of consumers react to your payment requests? Learning how to expand your negotiating strategies to work with generational differences can determine whether you recover balance in full, establish a payment plan or miss opportunities to resolve the delinquent balance due. Our presenters will share tips and techniques to understand how economic conditions impact collections and ideas on you can adjust your talk-offs and strategies to maximize recoveries.
Member: $100.00 Non-Member: $100.00Your price